Duration: 4 weeks. Format: Blended Learning
4 interactive workshops
Practical tasks in the work environment
Case discussion
Peer learning and sharing of experiences
Target audience:
New managers
Team leaders
Supervisors
Employees who have recently been promoted to a managerial position
Why does this program work?
The program is based on:
Experiential learning
Social learning
Behavior change approach
That is, participants not only learn, but also practice new skills in the work environment .
Course content:
Module 1: Transitioning to the Managerial Role - From Specialist to Team Leader
Topics:
The new role and responsibilities of a manager
The most common mistakes of new managers
Building trust in the team
Emotional intelligence
Delegation and balance of control
Practice:
self-assessment
Discussion of real cases
📌 Post-session assignment: Practice delegation within your own team
Module 2: Effective Communication and Difficult Conversations - How to Manage Communication in a Team
Topics:
Effective communication
Active listening
Setting clear expectations
Managing difficult conversations
Fundamentals of Conflict Management
Practice:
role-playing
Simulating a difficult conversation
📌 Post-session assignment: Plan and conduct a real conversation
Module 3: Feedback and Employee Development - How to Develop Team Members
Topics:
Giving effective feedback
Constructive feedback framework
coaching approach
Employee motivation
Practice:
Giving Feedback - Role Play Exercise
Conversation with coaching approaches - simulation
📌 Post-session assignment: feedback conversation with an employee
Module 4: Team Performance Management - How to Achieve Results Together with a Team
Topics:
Goal setting and priorities
Responsibility
Increase team engagement
Decision making
Practice:
Discussing real managerial challenges
action plan
Program results
After completing the program, participants will be able to:
✔ Effectively transition from a specialist role to a manager role
✔ Build trust and cooperation within the team
✔ Manage difficult conversations and conflicts
✔ Give constructive feedback
✔ Develop team members
✔ Manage team results
